At UNA LABS, we aim to deliver your orders in a timely and reliable manner. Please review our shipping policy below:

1. Shipping & Delivery Timelines

  • For most serviceable pin codes, delivery is expected within 5–7 business days from the date of order placement.
  • Estimated delivery timelines are displayed on the order page and may vary depending on your location.
  • For orders containing multiple products, items may be shipped separately.

2. Delays in Delivery

  • While we strive to ensure on-time delivery, delays may occur due to circumstances beyond our control, such as courier delays, unforeseen logistical challenges, or stock unavailability.
  • In the event UNA LABS cannot deliver your order within the estimated timeframe, you may:
  • Choose to wait for the revised delivery, or
  • Cancel the order for a full refund of the undelivered items.

3. Liability Disclaimer

  • UNA LABS shall not be held responsible for any indirect loss, inconvenience, or damages caused by delivery delays.
  • We are also not liable for cancellations or non-deliveries arising from courier service disruptions or product stock issues.

4. Shipping Charges

  • Any applicable shipping fees will be displayed at checkout before order confirmation.
  • Free shipping may be offered on select products or order values as per ongoing promotions.

5. Order Tracking

  • Once your order is dispatched, tracking details will be shared via email to help you monitor your shipment.